Data Compliance

Last Updated: June 2026

This Data Compliance Statement explains how Apne Tailor collects, uses, stores, protects, shares, and retains information across the Apne Tailor User (Customer) App, Apne Tailor Tailor App, and related services.

Apne Tailor is committed to protecting user privacy, maintaining data security, and handling personal information responsibly and transparently.

Scope

This policy applies to:

• Apne Tailor User App
• Apne Tailor Tailor App
• Customer Support Services
• Order Processing Systems
• Pickup and Delivery Coordination Services

Information We Collect

Depending on how you use the platform, we may collect:

• Name
• Email Address
• Phone Number
• Profile Information
• Pickup Addresses
• Delivery Addresses
• Order Details
• Garment Measurements
• Reference Images
• Fabric Images
• Device Information
• Push Notification Tokens
• Communication Records
• Tailor Verification Information
• Earnings and Payout Information (Tailors)

Why We Collect Data

Information is collected only when necessary to operate the Apne Tailor platform and deliver requested services.

Typical purposes include:

• Account creation and authentication
• Tailor onboarding and verification
• Order placement and management
• Tailor matching and assignment
• Pickup and delivery coordination
• Customer support
• Fraud prevention and security monitoring
• Payment processing and reconciliation
• Platform improvement and performance monitoring
• Regulatory and legal compliance

Order Processing and Tailor Matching

To complete tailoring orders, relevant order information may be shared with assigned tailors.

This may include:

• Measurements
• Order Notes
• Reference Images
• Fabric Information
• Pickup and Delivery Requirements
• Necessary Contact Information

Only information reasonably required to complete an order is made available to participating service providers.

Courier and Delivery Partners

Apne Tailor may work with third-party logistics and courier providers for pickup and delivery services.

Where required, limited information may be shared to complete deliveries, including:

• Pickup Address
• Delivery Address
• Recipient Contact Information
• Order Reference Information

Notifications and Communications

Push notifications, emails, phone calls, and in-app communications may be used to provide:

• Order Updates
• Delivery Updates
• Support Messages
• Security Notifications
• Account Alerts

Data Security

Apne Tailor applies reasonable administrative, technical, and organizational security measures to help protect information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

While no internet-based service can guarantee absolute security, we continuously work to safeguard the information entrusted to us.

Data Retention

Information is retained only for as long as necessary to:

• Provide services
• Maintain operational records
• Prevent fraud and abuse
• Resolve disputes
• Meet accounting obligations
• Comply with legal requirements

Account deletion requests are processed according to our Account Deletion Policy.

Account Deletion and Anonymization

Following a valid deletion request and completion of the applicable retention period, personal information is deleted or anonymized.

Certain operational, legal, financial, and compliance records may be retained, but personal identifiers are removed or replaced with anonymized references such as "Deleted User" or "Deleted Tailor".

Your Rights and Controls

Subject to applicable laws, users and tailors may:

• Access account information
• Update eligible profile information
• Request account deletion
• Contact support regarding data concerns

Compliance Commitment

Apne Tailor is committed to responsible data handling practices and strives to comply with applicable privacy, consumer protection, security, and data protection requirements relevant to the operation of the platform.

Contact Us

For questions regarding privacy, security, compliance, or data handling, please contact:

Email: support@apnetailor.com

Website: https://apnetailor.com