Privacy Policy - Apne Tailor

Apne Tailor ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Apne Tailor mobile application, website, and related services.

1. Information We Collect

We may collect the following information:

Name
Email address
Mobile phone number
Pickup and delivery addresses
Order and stitching details
Measurement information provided by users
Device information and app usage information
Push notification tokens
Customer support communications
Account authentication information

2. How We Use Your Information

We use collected information to:

Create and manage user accounts
Process tailoring orders
Match customers with tailors
Provide pickup and delivery services
Send order updates and notifications
Improve app functionality and user experience
Respond to customer support requests
Prevent fraud, abuse, and unauthorized activity
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

Information may be shared only when necessary with:

Registered tailors fulfilling customer orders
Delivery and logistics partners
Service providers that support app operations
Government authorities when required by law

4. Notifications

Apne Tailor may send notifications regarding order status, account activity, security alerts, and service-related updates. Users may manage notification preferences through device settings.

5. Data Security

We implement reasonable technical and organizational safeguards to protect user information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain user information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Account Deletion

Users may request account deletion through the application. Certain information may be retained where required for legal, security, fraud prevention, or regulatory purposes.

8. Children's Privacy

Our services are not directed towards people under 18 years of age. We do not knowingly collect personal information from children.

9. Third-Party Services

The application may use third-party services such as analytics, cloud hosting, authentication providers, notification providers, and payment or logistics services. These services may process information according to their own privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when published on this page. Users are encouraged to review this page periodically.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Apne Tailor Support
Email: support@apnetailor.com